As a freight matching leader, we always strive to deliver the best customer service coupled with innovative features to help the trucking industry.
Our vision is to be the most trusted freight matching website in the trucking
industry. We will -
- Provide innovative and affordable solutions with unparallelled support to meet
- Be there for our customers whenever they need us.
- Attract and retain the best people by making our company a challenging place to
In doing so, 123Loadboard.com™ will become our customers' freight matching
website of choice.
At 123Loadboard.com™, we recognize that while being a leading freight matching
website, we have a responsibility to the trucking industry.
- We are committed to offering trucking professionals superior products, features,
and innovations by researching tools and market intelligence to develop the
- We are committed to investing in state-of-the-art information technology to
better serve our clients anywhere.
- We value integrity foremost and will conduct all business with clients, media
and colleagues in the most ethical manner.
Our values are the foundation of our company. We, the men and women of
123Loadboard.com™, are guided by the values listed below. We want our decisions
and actions to demonstrate these values and believe that this will create
long-term benefits for customers, investors, employees, partners and the
trucking industry we serve.
We strive to be the best at what we do - both as a company, and as individuals.
We embrace the qualities of personal leadership - courage, competence,
confidence and a passion for surpassing expectations.
We strive to be entrepreneurial and to learn from mistakes. We constantly look
for new ideas and value ‘out-of-the-box’ thinking. We challenge the status quo
and take the initiative to pursue new ideas.
We aim to be the most reliable and best-run freight matching website - this is
what our customers expect and deserve. We treat our customers with courtesy and
respect, listen to their requirements and take responsibility for delivering an
We follow through on our promises, using discipline, teamwork and integrity to
respond to our customers' needs.
- Customer Focus
We have a passion for understanding and exceeding our customers’ expectations.
Acting with integrity, we strive to be their indispensable partner.
We owe our partners the same type of respect that we show to our customers. Our
partners deserve fair and equitable treatment, clear agreements and honest
feedback on performance.